FAQs

When should I include dependencies in configuration retrieval?
In Xoom Console and Settings Migration Tool you can choose whether or not to include dependencies when retrieving configuration. Your decision will depend on the use-case.
How do I change the Service Optimization credentials used by Xoom service?
Changing the credentials used by Xoom service to access Service Optimization requires the use of Xoom Toolkit. The following instructions will also enable you to change any Xoom parameter from the command line using Xoom Toolkit.
How does Xoom handle duplicate items in configuration?
Duplicate items cause problems for Xoom, which uses the following workaround.
I get the following error message: Xoom.SXP component not found
In certain circumstances, Xoom returns the error message Xoom.SXP component not found.
Why doesn't my dictionary appear in Settings Migration Tool?
Settings Migration Tool only shows Dictionaries that have an entry in SXP Object Reference.
'Unexplained problems' when connecting with Service Optimization
Xoom can encounter sporadic problems connecting to Service Optimization.
Can I explore configuration safely with no risk of accidental deployment?
Yes! In read-only mode, Settings Migration Tool is disabled from deploying configuration.
When should I restart Xoom service?
Xoom service needs to be restarted under the following circumstances.
Does Xoom automatically detect renames?
The answer is no. Xoom is unable to detect renames because Key isn't environment-independent.
Troubleshooting installation
If installation fails, work through the following steps in turn to see if they resolve the problem.
Does Xoom timeout?
Xoom time-outs are configured in standard .Net configuration files.
How can I find Xoom system information?
Use Xoom License Manager to find Xoom system information.